Refund policy

Change of Mind

Our returns policy is valid for 30 days from the date of purchase. We offer an exchange or refund within this period for selected product categories such as supplies or boxes.

To be eligible for a return, items must be unused, in original packaging, undamaged, and in saleable condition.

Return shipping costs are the responsibility of the buyer and are non-refundable. A receipt or proof of purchase is required, and refunds will be issued to the original payment method.

If 30 days have passed since your purchase, unfortunately we cannot offer a refund or exchange.

We do not offer an exchange or refund for:

  • Products with seals opened or tampered with
  • Returns outside the 30-day period
  • Returns without proof of purchase
  • Single card or graded card purchases

Before returning any item, please contact us at support@eastsidecollectables.com.au to request return approval and instructions.