Our returns policy is valid for 30 days from the date of purchase. We offer an exchange or refund within this period for selected product categories such as supplies or boxes.
To be eligible for a return, items must be unused, in original packaging, undamaged, and in saleable condition.
Return shipping costs are the responsibility of the buyer and are non-refundable. A receipt or proof of purchase is required, and refunds will be issued to the original payment method.
If 30 days have passed since your purchase, unfortunately we cannot offer a refund or exchange.
Before returning any item, please contact us at support@eastsidecollectables.com.au to request return approval and instructions.